Sakti123 Privacy Policy — Your Data, Our Responsibility

Sakti123 is an online casino and sports betting platform available to eligible adults in Malaysia and other permitted territories. This Privacy Policy describes the personal data practices applied by the Sakti123 operator in connection with account registration, identity verification, transaction processing, platform use, responsible-gambling administration, marketing communications and customer support.

The policy applies whenever you visit the Sakti123 website, create or use a player account, communicate with support personnel or participate in any promotional or loyalty programme offered by Sakti123. It covers data collected from users located in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam and other locations where Sakti123 is accessed.

Sakti123 may update this document periodically to reflect operational, legal or technical changes. The current version governs data processing from the date shown on this page. Material changes may be communicated through the platform.

Throughout this Privacy Policy, the following terms carry the meanings given below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, national identification number, contact details, financial records and device identifiers.
• "Processing" — any operation applied to personal data, including collection, storage, use, disclosure, erasure and destruction.
• "Controller" — the Sakti123 operator that determines the purposes and means of processing personal data collected through the platform.
• "Processor" — a third party that processes personal data on behalf of Sakti123 pursuant to a contractual arrangement.
• "Player" or "you" — a registered account holder or visitor who provides personal data to Sakti123.
• "Consent" — a freely given, informed indication of agreement to a specific processing purpose where consent is the applicable legal basis.
• "Sensitive Data" — a category of personal data that may include source-of-funds evidence, identification documents or information relevant to responsible-gambling assessments.

Sakti123 may collect and process the following categories of personal data, depending on how you interact with the platform:

3.1 Registration and Identity Data

Full legal name, date of birth, country and city of residence (which may include references to Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam or other Malaysian locations), nationality, national identification number or passport number, email address, mobile number and account credentials.

3.2 Financial and Payment Data

Details of the payment methods used for deposits and withdrawals, including bank account references, DuitNow identifiers, FPX transaction records, Touch 'n Go eWallet or Boost account references, card metadata and cryptocurrency wallet addresses for USDT, BTC, ETH or other supported digital assets. Full payment credentials are handled by payment service providers and are not stored in plain text by Sakti123.

3.3 Verification Documents

Copies of identity documents, proof of address, payment ownership evidence and, where required, source-of-funds documentation provided during know-your-customer or enhanced due-diligence reviews.

3.4 Transactional and Gaming Data

Records of deposits, withdrawals, MYR balance movements, wagers placed on sports markets (including EPL, Liga Super Malaysia, UFC and live football), casino game outcomes, slot sessions, bonus claims and loyalty programme activity.

3.5 Technical and Device Data

IP address, device type, browser and operating system version, unique device identifiers, session timestamps, pages visited and interaction logs. This information is collected automatically through standard server and analytics processes.

3.6 Responsible Gambling Data

Information relating to deposit limits, loss limits, cooling-off requests, self-exclusion decisions and any welfare or vulnerability information shared with the Sakti123 responsible-gambling team.

3.7 Communication Records

Content and metadata from live chat sessions, email correspondence, support tickets and any other direct communications with Sakti123 personnel.

The table below summarises the primary purposes for which Sakti123 processes personal data and the legal basis applied to each purpose.

Sakti123 does not sell personal data. Personal data may be shared with third parties only in the circumstances described below:

5.1 Payment and Financial Service Providers

Transaction data is shared with the payment processors, banks and eWallet operators required to execute a deposit or withdrawal. This includes providers supporting DuitNow, FPX, Touch 'n Go eWallet, Boost, Maybank, CIMB, Public Bank and supported cryptocurrency networks. Providers receive only the minimum data necessary to process the transaction.

5.2 Identity Verification and KYC Partners

Where automated document checks are used, identity and document data may be transmitted to a specialist verification provider operating under a data processing agreement. Sakti123 selects verification providers that maintain appropriate security standards.

5.3 Gaming Content Providers

For live casino tables, slot titles and sports data feeds, game software providers may receive a session identifier, stake amount and outcome necessary to operate the game. Game providers are not provided with broader player profile data.

5.4 Legal and Regulatory Disclosure

Sakti123 may disclose personal data where required by a valid court order, subpoena, regulatory demand or equivalent lawful authority. We will notify affected players where permitted by law before complying with such a request.

5.5 Business Continuity

In the event of a business acquisition, merger, restructuring or insolvency, personal data held by Sakti123 may be transferred as part of that transaction under appropriate confidentiality and security obligations.

Sakti123 uses cookies and similar technologies to maintain session state, detect fraud, measure page performance and support platform functionality. A cookie is a small text file stored by your browser.

Essential session cookies are required for the platform to function correctly. They do not identify you personally to third parties and expire at the end of a browser session or after a fixed period. Analytics cookies may be used to understand aggregate usage patterns; these do not track individual users across unrelated websites.

You may disable non-essential cookies through your browser settings. Disabling essential cookies may prevent some Sakti123 functions from operating correctly. Sakti123 does not knowingly deploy third-party advertising cookies that track users across external websites for behavioural advertising purposes.

Personal data is retained for the period needed to fulfil the purpose for which it was collected, subject to any longer period required by law, compliance obligation, dispute resolution need or fraud-prevention interest. Indicative retention periods by category:

• Identity and KYC documents — generally retained for a minimum of five years following account closure, or longer where a legal obligation requires it.
• Financial and transactional records — retained for a minimum of five years to satisfy record-keeping obligations applicable in the operating jurisdiction.
• Gaming and wagering logs — retained for a minimum of three years for dispute resolution and responsible-gambling purposes.
• Support communications — retained for up to three years from the date of the last interaction, or longer if connected to an unresolved dispute.
• Technical logs — typically retained for 90 days unless required for an ongoing security investigation.

Following expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable person.

Sakti123 applies technical and organisational measures designed to protect personal data against unauthorised access, loss, disclosure, alteration or destruction. These measures include:

• Encrypted transmission (TLS) for data transferred between your device and Sakti123 servers.
• Encrypted storage for sensitive data at rest, including identity documents and financial references.
• Role-based access controls so that personal data is accessible only to personnel with a legitimate operational need.
• Audit logging of access to sensitive account records.
• Two-factor authentication options for player accounts.
• Regular internal reviews of access permissions and data handling procedures.

No transmission over the internet or method of electronic storage is completely secure. Sakti123 cannot provide an absolute guarantee of security but will apply industry-standard measures and report significant incidents in accordance with applicable legal requirements.

Subject to applicable law and the limitations described below, you may exercise the following rights in relation to personal data held about you by Sakti123:

• Access: Request confirmation of whether Sakti123 holds personal data about you and obtain a copy of that data.
• Rectification: Request correction of inaccurate or incomplete personal data in your account record.
• Erasure: Request deletion of personal data where the original purpose has been fulfilled, consent has been withdrawn and no overriding legal basis applies.
• Restriction: Request that processing be limited in certain circumstances, such as where accuracy is disputed or an objection is pending review.
• Objection: Object to processing based on a legitimate interest, particularly where processing involves direct marketing.
• Portability: Request a structured, commonly used copy of personal data provided directly by you where processing is based on consent or contract and carried out by automated means.
• Withdraw Consent: Withdraw consent for any processing based solely on consent, without affecting the lawfulness of prior processing.

Rights requests may be submitted by contacting [email protected]. Sakti123 will verify your identity before processing any request. Some rights are subject to legal retention obligations — for example, the right to erasure may not apply to records that Sakti123 is required to retain for regulatory or legal reasons.

Sakti123 is intended strictly for adults aged 21 and above. The platform does not knowingly collect or process personal data from persons under the age of 21. If Sakti123 determines that personal data belonging to a person under the minimum age has been collected, the associated account will be suspended, relevant data will be handled according to the legal requirements applicable to such situations and access will be denied.

If you believe that a person under 21 has registered with Sakti123, please notify support immediately at [email protected].

Where a player accesses Sakti123 responsible-gambling tools — including deposit limits, loss limits, session reminders, cooling-off periods or self-exclusion — information about those interactions is processed for the specific purpose of administering the protection requested. This data is treated with heightened care and access within Sakti123 is restricted to personnel directly involved in responsible-gambling administration.

Sakti123 may use gaming activity records to identify patterns associated with potential problem gambling and, where appropriate, take proactive steps in line with responsible-gambling obligations. Such steps may include contacting the player, applying a temporary restriction or escalating an account for welfare review. Full information about player-protection tools is available on the Responsible Gambling page.

Sakti123 operates under international licensing and may use processors and technology infrastructure hosted outside Malaysia. Where personal data is transferred to another country, Sakti123 applies contractual or technical safeguards — such as standard contractual clauses or equivalent mechanisms — to maintain a level of protection consistent with the obligations described in this policy.

Players in Malaysia should be aware that data protection laws vary internationally. By using Sakti123, you acknowledge that your personal data may be processed outside Malaysia subject to the safeguards described here.

Sakti123 may revise this Privacy Policy to reflect changes in law, operational procedures, security practices or platform features. Significant changes will be communicated through the platform or, where appropriate, directly to registered account holders. The version in effect at the time of any specific processing activity governs that activity.

We encourage players to review this page periodically. Continued use of Sakti123 after an update has been published constitutes acknowledgement of the revised terms, where permitted by applicable law.

For questions about this Privacy Policy, to exercise a data right or to report a data-protection concern, contact the Sakti123 data team at:

Email: [email protected]

The address is displayed as plain text and is not a clickable link. When contacting us about a data rights request, please include your registered account identifier and a description of the request. Do not send passwords, one-time authentication codes or complete payment details by email.

Sakti123 aims to acknowledge a data rights request within 10 business days and to provide a substantive response within 30 days, unless the request is complex or the volume of requests requires additional time, in which case we will inform you of the expected timeline.